Exclusive: Slow response times and high cost of parts make program unviable, third-party repairers say
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Companies in Apple’s third-party repair program say delays in the process and high pricing for parts make it almost impossible to compete with the juggernaut.
In 2021 Apple, under pressure from a Productivity Commission review on the “right to repair”, launched its independent repair provider program in Australia. It was trumpeted as a way for small companies to compete with Apple to repair their products – such as the iPhone – using Apple tools and spare parts.
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Exclusive: Slow response times and high cost of parts make program unviable, third-party repairers say
Follow our Australia news live blog for the latest updates
Get our morning and afternoon news emails, free app or daily news podcast
Companies in Apple’s third-party repair program say delays in the process and high pricing for parts make it almost impossible to compete with the juggernaut.
In 2021 Apple, under pressure from a Productivity Commission review on the “right to repair”, launched its independent repair provider program in Australia. It was trumpeted as a way for small companies to compete with Apple to repair their products – such as the iPhone – using Apple tools and spare parts.
Sign up for Guardian Australia’s free morning and afternoon email newsletters for your daily news roundup Continue reading…Technology | The Guardian