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I want my faulty earbud fixed. Should it cost less than replacing the pair?

With a growing e-waste problem, you’re right to pursue a repair, writes policy professional Kat George. Your consumer rights extend beyond a product’s warranty too Read more Australian customer service questions I have a pair of Beats earbuds I received as a Christmas gift three years ago. They have been replaced once for free by …

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Wikipedia can challenge Online Safety Act if strictest rules apply to it, says judge

Wikimedia Foundation says it will be forced reduce access to site if it is classified as a category 1 provider The operator of Wikipedia has been given permission by a high court judge to challenge the Online Safety Act if it is categorised as a high-risk platform, which would impose the most stringent duties. The …

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Cat soap operas and babies trapped in space: the ‘AI slop’ taking over YouTube

Nearly one in 10 of the fastest growing channels globally consist of mass-produced, surreal AI-generated videos Babies trapped in space, zombie football stars and cat soap operas: welcome to YouTube in the era of AI video. Nearly one in 10 of the fastest growing YouTube channels globally are showing AI-generated content only, as breakthroughs in …

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Tiny Bookshop review – a truly cosy escape made with readers in mind

PC; Neoludic GamesReal titles from Shakespeare to John Green line the shelves of your seaside shop in a rhythmic, mellow management simulator worth relaxing into It is a rare thing in my experience that a resource management simulator, set in a retail or service environment, can strike the precise tone and pace that manages to …

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Companies aiding Trump’s immigration crackdown see ‘extraordinary’ revenues

Palantir, Geo Group and CoreCivic, cogs in president’s enormous detention and deportation machinery, report ‘unprecedented growth’ The tech, surveillance and private prison providers arming Donald Trump’s massive expansion and weaponization of immigration enforcement are running a victory lap after reporting their latest financial results. Palantir, the tech firm, and Geo Group and CoreCivic, the private …

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TikTok to replace trust and safety team in Germany with AI and outsourced labor

TikTok workers in Berlin are striking over mass layoffs amid company’s global push to replace moderators with AI TikTok workers in Germany are holding strikes over mass layoffs of the company’s trust and safety team. The social media behemoth said it is planning to dismantle its entire Berlin moderation team, which removes harmful content from …

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Staff at UK’s top AI institute complain to watchdog about its internal culture

Whistleblowing complaint warns Alan Turing Institute is in danger of collapse due to government threats over funds Staff at the UK’s leading artificial intelligence institute have raised concerns about the organisation’s governance and internal culture in a whistleblowing complaint to the charity watchdog. The Alan Turing Institute (ATI), a registered charity with substantial state funding, …

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Nvidia and AMD reportedly agree to pay 15% of China chip sale revenues to US

Chipmakers agree to quid pro quo deal as condition for obtaining export licenses for Chinese market, FT reports Nvidia and AMD have agreed to give the US government 15% of their revenues from chip sales in China, under an unprecedented arrangement to obtain export licenses for the semiconductors, the Financial Times reported on Sunday. The …

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AI tools used by English councils downplay women’s health issues, study finds

Exclusive: LSE research finds risk of gender bias in care decisions made based on AI summaries of case notes Artificial intelligence tools used by more than half of England’s councils are downplaying women’s physical and mental health issues and risk creating gender bias in care decisions, research has found. The study found that when using …

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Can an AI chatbot of Dr Karl change climate sceptics’ minds? He’s willing to give it a try

The famous science communicator is planning to release a chatbot designed to answer questions on the climate crisis. Can it work? There’s arguably no face, voice or collection of exuberant, patterned shirts more recognisable than those belonging to Dr Karl Kruszelnicki. The bespectacled boffin has been answering curly listener questions about science, with characteristic excitement …

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