{"id":15917,"date":"2024-09-17T08:37:31","date_gmt":"2024-09-17T06:37:31","guid":{"rendered":"https:\/\/costops.com\/index.php\/2024\/09\/17\/dear-airbnb-who-is-rachel-and-how-has-she-taken-over-my-booking\/"},"modified":"2024-09-17T08:37:31","modified_gmt":"2024-09-17T06:37:31","slug":"dear-airbnb-who-is-rachel-and-how-has-she-taken-over-my-booking","status":"publish","type":"post","link":"http:\/\/costops.com\/index.php\/2024\/09\/17\/dear-airbnb-who-is-rachel-and-how-has-she-taken-over-my-booking\/","title":{"rendered":"Dear Airbnb: who is \u2018Rachel\u2019, and how has she taken over my booking?"},"content":{"rendered":"

When I got a confirmation email addressed to the wrong name. I suspected an error and cancelled. Then \u00a3500 was taken from my account<\/p>\n

Eight months ago, I booked an Airbnb on my new iPhone. The confirmation congratulated someone called Rachel on the booking.<\/strong><\/p>\n

I realised Airbnb tech had somehow logged me in to a stranger\u2019s account using my new work phone number and my Face ID. Airbnb later told me the phone number had been <\/strong>recycled and was previously owned by \u201cRachel\u201d. No payment had been taken and I immediately cancelled the reservation and booked a different property.<\/strong><\/p>\n

Continue reading…<\/a>
\nWhen I got a confirmation email addressed to the wrong name. I suspected an error and cancelled. Then \u00a3500 was taken from my account
\nEight months ago, I booked an Airbnb on my new iPhone. The confirmation congratulated someone called Rachel on the booking.
\nI realised Airbnb tech had somehow logged me in to a stranger\u2019s account using my new work phone number and my Face ID. Airbnb later told me the phone number had been recycled and was previously owned by \u201cRachel\u201d. No payment had been taken and I immediately cancelled the reservation and booked a different property. Continue reading…Technology | The Guardian<\/p>\n","protected":false},"excerpt":{"rendered":"

When I got a confirmation email addressed to the wrong name. I suspected an error and cancelled. Then \u00a3500 was taken from my account Eight months ago, I booked an Airbnb on my new iPhone. The confirmation congratulated someone called Rachel on the booking. I realised Airbnb tech had somehow logged me in to a …<\/p>\n

Dear Airbnb: who is \u2018Rachel\u2019, and how has she taken over my booking?<\/span> Read More »<\/a><\/p>\n","protected":false},"author":0,"featured_media":15918,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/15917"}],"collection":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/comments?post=15917"}],"version-history":[{"count":0,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/15917\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media\/15918"}],"wp:attachment":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media?parent=15917"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/categories?post=15917"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/tags?post=15917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}