{"id":1691,"date":"2021-06-01T06:06:20","date_gmt":"2021-06-01T04:06:20","guid":{"rendered":"https:\/\/costops.com\/index.php\/2021\/06\/01\/i-need-a-real-person-from-bt-to-answer-my-urgent-call\/"},"modified":"2021-06-01T06:06:20","modified_gmt":"2021-06-01T04:06:20","slug":"i-need-a-real-person-from-bt-to-answer-my-urgent-call","status":"publish","type":"post","link":"http:\/\/costops.com\/index.php\/2021\/06\/01\/i-need-a-real-person-from-bt-to-answer-my-urgent-call\/","title":{"rendered":"I need a real person from BT to answer my urgent call"},"content":{"rendered":"<p>An elderly neighbour\u2019s alarm system is linked to a landline, but it is out of order<\/p>\n<p><strong>My 97-year-old neighbour has an alarm system supplied by social services linked to her landline. She has a fob she can press<\/strong><strong> to summon help if she has a fall.<\/strong><\/p>\n<p><strong>The problem <\/strong><strong>is that her landline is out of order. I reported the fault to BT<\/strong><strong> but found it impossible to speak to a real person. The automated system confirmed there was a fault on her line and promised an engineer would call<\/strong><strong> \u2013 but only before midnight on a date four days away.<\/strong><\/p>\n<p> <a href=\"https:\/\/www.theguardian.com\/money\/2021\/jun\/01\/i-need-a-real-person-from-bt-to-answer-my-urgent-call\">Continue reading&#8230;<\/a><br \/>\n<img src=\"https:\/\/i.guim.co.uk\/img\/media\/0ab54269887252195c9d40bf6fe3fdef6382d45c\/0_271_6144_3688\/master\/6144.jpg?width=140&amp;quality=85&amp;auto=format&amp;fit=max&amp;s=416fb2943d198c96e95b2f9e7e185f4e\" title=\"I need a real person from BT to answer my urgent call\" \/>An elderly neighbour\u2019s alarm system is linked to a landline, but it is out of order<br \/>\nMy 97-year-old neighbour has an alarm system supplied by social services linked to her landline. She has a fob she can press to summon help if she has a fall.<br \/>\nThe problem is that her landline is out of order. I reported the fault to BT but found it impossible to speak to a real person. The automated system confirmed there was a fault on her line and promised an engineer would call \u2013 but only before midnight on a date four days away. Continue reading&#8230;Technology | The Guardian<\/p>\n","protected":false},"excerpt":{"rendered":"<p>An elderly neighbour\u2019s alarm system is linked to a landline, but it is out of order My 97-year-old neighbour has an alarm system supplied by social services linked to her landline. She has a fob she can press to summon help if she has a fall. The problem is that her landline is out of &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"http:\/\/costops.com\/index.php\/2021\/06\/01\/i-need-a-real-person-from-bt-to-answer-my-urgent-call\/\"> <span class=\"screen-reader-text\">I need a real person from BT to answer my urgent call<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":0,"featured_media":1692,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/1691"}],"collection":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/comments?post=1691"}],"version-history":[{"count":0,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/1691\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media\/1692"}],"wp:attachment":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media?parent=1691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/categories?post=1691"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/tags?post=1691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}