{"id":19193,"date":"2025-06-18T13:37:17","date_gmt":"2025-06-18T11:37:17","guid":{"rendered":"http:\/\/costops.com\/index.php\/2025\/06\/18\/its-terrifying-whatsapp-ai-helper-mistakenly-shares-users-number\/"},"modified":"2025-06-18T13:37:17","modified_gmt":"2025-06-18T11:37:17","slug":"its-terrifying-whatsapp-ai-helper-mistakenly-shares-users-number","status":"publish","type":"post","link":"http:\/\/costops.com\/index.php\/2025\/06\/18\/its-terrifying-whatsapp-ai-helper-mistakenly-shares-users-number\/","title":{"rendered":"\u2018It\u2019s terrifying\u2019: WhatsApp AI helper mistakenly shares user\u2019s number"},"content":{"rendered":"<p>Chatbot tries to change subject after serving up unrelated user\u2019s mobile to man asking for rail firm helpline<\/p>\n<p>The Meta chief executive, Mark Zuckerberg, called it \u201cthe most intelligent AI assistant that you can freely use\u201d. But Barry Smethurst, 41, a record shop worker trying to travel by rail from Saddleworth to Manchester Piccadilly, did not agree.<\/p>\n<p>Waiting on the platform for a morning train that was nowhere to be seen, he asked Meta\u2019s WhatsApp AI assistant for a contact number for TransPennine Express. The chatbot confidently sent him a mobile phone number for customer services, but it turned out to be the private number of a completely unconnected WhatsApp user 170 miles away in Oxfordshire.<\/p>\n<p> <a href=\"https:\/\/www.theguardian.com\/technology\/2025\/jun\/18\/whatsapp-ai-helper-mistakenly-shares-users-number\">Continue reading&#8230;<\/a><br \/>\n<img src=\"https:\/\/i.guim.co.uk\/img\/media\/5a281b6c4cc99d4c641f8e4232c30262cfa9358a\/432_0_4320_3456\/master\/4320.jpg?width=140&amp;quality=85&amp;auto=format&amp;fit=max&amp;s=a78c48c35c657370b62a70b1b27e3f55\" title=\"\u2018It\u2019s terrifying\u2019: WhatsApp AI helper mistakenly shares user\u2019s number\" \/>Chatbot tries to change subject after serving up unrelated user\u2019s mobile to man asking for rail firm helpline<br \/>\nThe Meta chief executive, Mark Zuckerberg, called it \u201cthe most intelligent AI assistant that you can freely use\u201d. But Barry Smethurst, 41, a record shop worker trying to travel by rail from Saddleworth to Manchester Piccadilly, did not agree.<br \/>\nWaiting on the platform for a morning train that was nowhere to be seen, he asked Meta\u2019s WhatsApp AI assistant for a contact number for TransPennine Express. The chatbot confidently sent him a mobile phone number for customer services, but it turned out to be the private number of a completely unconnected WhatsApp user 170 miles away in Oxfordshire. Continue reading&#8230;Technology | The Guardian<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chatbot tries to change subject after serving up unrelated user\u2019s mobile to man asking for rail firm helpline The Meta chief executive, Mark Zuckerberg, called it \u201cthe most intelligent AI assistant that you can freely use\u201d. But Barry Smethurst, 41, a record shop worker trying to travel by rail from Saddleworth to Manchester Piccadilly, did &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"http:\/\/costops.com\/index.php\/2025\/06\/18\/its-terrifying-whatsapp-ai-helper-mistakenly-shares-users-number\/\"> <span class=\"screen-reader-text\">\u2018It\u2019s terrifying\u2019: WhatsApp AI helper mistakenly shares user\u2019s number<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":0,"featured_media":19194,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/19193"}],"collection":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/comments?post=19193"}],"version-history":[{"count":0,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/19193\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media\/19194"}],"wp:attachment":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media?parent=19193"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/categories?post=19193"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/tags?post=19193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}