{"id":19723,"date":"2025-08-11T15:37:28","date_gmt":"2025-08-11T13:37:28","guid":{"rendered":"http:\/\/costops.com\/index.php\/2025\/08\/11\/i-want-my-faulty-earbud-fixed-should-it-cost-less-than-replacing-the-pair\/"},"modified":"2025-08-11T15:37:28","modified_gmt":"2025-08-11T13:37:28","slug":"i-want-my-faulty-earbud-fixed-should-it-cost-less-than-replacing-the-pair","status":"publish","type":"post","link":"http:\/\/costops.com\/index.php\/2025\/08\/11\/i-want-my-faulty-earbud-fixed-should-it-cost-less-than-replacing-the-pair\/","title":{"rendered":"I want my faulty earbud fixed. Should it cost less than replacing the pair?"},"content":{"rendered":"<p>With a growing e-waste problem, you\u2019re right to pursue a repair, writes policy professional<strong> Kat George<\/strong>. Your consumer rights extend beyond a product\u2019s warranty too<\/p>\n<ul>\n<li>\n<p>Read more <a href=\"https:\/\/www.theguardian.com\/lifeandstyle\/series\/australian-customer-service\">Australian customer service<\/a> questions<\/p>\n<\/li>\n<\/ul>\n<p><strong>I have a pair of Beats earbuds <\/strong><strong>I received as a Christmas gift three years ago. They have been replaced once for free by Apple when they developed a sound issue within the warranty period. Recently, one earbud <\/strong><strong>stopped working<\/strong><strong>. I went to an authorised Apple repairer and was told the price of fixing them was equivalent to buying a new pair of earbuds<\/strong><strong>. This seems wasteful to me as I\u2019d rather repair the broken earbud, and I\u2019m wondering if there is any recourse as to a discounted repair fee to encourage device repairs rather than replacements.<\/strong><\/p>\n<p><strong>\u2013 Alana, Victoria<\/strong><\/p>\n<p> <a href=\"https:\/\/www.theguardian.com\/lifeandstyle\/2025\/aug\/12\/i-want-my-faulty-earbud-fixed-should-it-cost-less-than-replacing-the-pair\">Continue reading&#8230;<\/a><br \/>\n<img src=\"https:\/\/i.guim.co.uk\/img\/media\/4035c816965e16003f7bf73f4a6d7a70d5182255\/1036_0_5200_4160\/master\/5200.jpg?width=140&amp;quality=85&amp;auto=format&amp;fit=max&amp;s=f2a36f5329445e83c92cb3fe3d055697\" title=\"I want my faulty earbud fixed. Should it cost less than replacing the pair?\" \/>With a growing e-waste problem, you\u2019re right to pursue a repair, writes policy professional Kat George. Your consumer rights extend beyond a product\u2019s warranty too<br \/>\nRead more Australian customer service questions<br \/>\nI have a pair of Beats earbuds I received as a Christmas gift three years ago. They have been replaced once for free by Apple when they developed a sound issue within the warranty period. Recently, one earbud stopped working. I went to an authorised Apple repairer and was told the price of fixing them was equivalent to buying a new pair of earbuds. This seems wasteful to me as I\u2019d rather repair the broken earbud, and I\u2019m wondering if there is any recourse as to a discounted repair fee to encourage device repairs rather than replacements.<br \/>\n\u2013 Alana, Victoria Continue reading&#8230;Technology | The Guardian<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With a growing e-waste problem, you\u2019re right to pursue a repair, writes policy professional Kat George. Your consumer rights extend beyond a product\u2019s warranty too Read more Australian customer service questions I have a pair of Beats earbuds I received as a Christmas gift three years ago. They have been replaced once for free by &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"http:\/\/costops.com\/index.php\/2025\/08\/11\/i-want-my-faulty-earbud-fixed-should-it-cost-less-than-replacing-the-pair\/\"> <span class=\"screen-reader-text\">I want my faulty earbud fixed. Should it cost less than replacing the pair?<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":0,"featured_media":19724,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/19723"}],"collection":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/comments?post=19723"}],"version-history":[{"count":0,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/19723\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media\/19724"}],"wp:attachment":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media?parent=19723"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/categories?post=19723"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/tags?post=19723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}