{"id":2151,"date":"2021-07-13T12:40:38","date_gmt":"2021-07-13T10:40:38","guid":{"rendered":"http:\/\/costops.com\/index.php\/2021\/07\/13\/why-are-companies-always-experiencing-higher-than-normal-call-volumes\/"},"modified":"2021-07-13T12:40:38","modified_gmt":"2021-07-13T10:40:38","slug":"why-are-companies-always-experiencing-higher-than-normal-call-volumes","status":"publish","type":"post","link":"http:\/\/costops.com\/index.php\/2021\/07\/13\/why-are-companies-always-experiencing-higher-than-normal-call-volumes\/","title":{"rendered":"Why are companies always experiencing higher-than-normal call volumes?"},"content":{"rendered":"<p>The long-running series in which readers answer other readers\u2019 questions on subjects ranging from trivial flights of fancy to profound scientific and philosophical concepts<\/p>\n<p>Does anyone still believe that any of the companies they call or email are labouring under higher-than-normal call volumes \u2013 especially given that that they all seem to have it \u201chigher than normal\u201d all of the time. Does anyone know how long ago the baseline \u201cnormal\u201d might have been? <em>Robert Cullen, H\u00e4rryda, Sweden<\/em><\/p>\n<p><em>Post your answers (and new questions) below or send them to <\/em><strong><a href=\"mailto:nq@theguardian.com\">nq@theguardian.com<\/a><\/strong><em>. A selection will be published on Sunday.<\/em><\/p>\n<p> <a href=\"https:\/\/www.theguardian.com\/lifeandstyle\/2021\/jul\/13\/why-are-companies-always-experiencing-higher-than-normal-call-volumes\">Continue reading&#8230;<\/a><br \/>\n<img src=\"https:\/\/i.guim.co.uk\/img\/media\/e86ce43e8e27510592f806c2f8f0c7d3a04e0782\/0_262_6060_3638\/master\/6060.jpg?width=140&amp;quality=85&amp;auto=format&amp;fit=max&amp;s=6d524b5f5bae28faebb6988a216ebfdd\" title=\"Why are companies always experiencing higher-than-normal call volumes?\" \/>The long-running series in which readers answer other readers\u2019 questions on subjects ranging from trivial flights of fancy to profound scientific and philosophical concepts<br \/>\nDoes anyone still believe that any of the companies they call or email are labouring under higher-than-normal call volumes \u2013 especially given that that they all seem to have it \u201chigher than normal\u201d all of the time. Does anyone know how long ago the baseline \u201cnormal\u201d might have been? Robert Cullen, H\u00e4rryda, Sweden<br \/>\nPost your answers (and new questions) below or send them to nq@theguardian.com. A selection will be published on Sunday. Continue reading&#8230;Technology | The Guardian<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The long-running series in which readers answer other readers\u2019 questions on subjects ranging from trivial flights of fancy to profound scientific and philosophical concepts Does anyone still believe that any of the companies they call or email are labouring under higher-than-normal call volumes \u2013 especially given that that they all seem to have it \u201chigher &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"http:\/\/costops.com\/index.php\/2021\/07\/13\/why-are-companies-always-experiencing-higher-than-normal-call-volumes\/\"> <span class=\"screen-reader-text\">Why are companies always experiencing higher-than-normal call volumes?<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":0,"featured_media":2152,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/2151"}],"collection":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/comments?post=2151"}],"version-history":[{"count":0,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/2151\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media\/2152"}],"wp:attachment":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media?parent=2151"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/categories?post=2151"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/tags?post=2151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}