{"id":24210,"date":"2026-08-01T20:37:28","date_gmt":"2026-08-01T18:37:28","guid":{"rendered":"http:\/\/costops.com\/index.php\/2026\/08\/01\/we-didnt-feel-safe-booking-com-users-face-battle-to-get-money-back\/"},"modified":"2026-08-01T20:37:28","modified_gmt":"2026-08-01T18:37:28","slug":"we-didnt-feel-safe-booking-com-users-face-battle-to-get-money-back","status":"publish","type":"post","link":"http:\/\/costops.com\/index.php\/2026\/08\/01\/we-didnt-feel-safe-booking-com-users-face-battle-to-get-money-back\/","title":{"rendered":"\u2018We didn\u2019t feel safe\u2019: Booking.com users face battle to get money back"},"content":{"rendered":"<p>From melted electric sockets to shabby alternatives, readers tell of dealings with platform when things go wrong<\/p>\n<p>Jane Ripley* spent some time researching the best apartment to stay in for her family\u2019s trip to Batumi in Georgia, eventually settling on one with an \u201cexceptional\u201d rating on Booking.com.<\/p>\n<p>But when the Ripleys arrived at 11pm on the first day, they were directed to another property that was shabby and had stains on the furniture and ceiling.<\/p>\n<p> <a href=\"https:\/\/www.theguardian.com\/money\/2026\/aug\/01\/bookingcom-money-back-refund\">Continue reading&#8230;<\/a><br \/>\n<img src=\"https:\/\/i.guim.co.uk\/img\/media\/54833081131fac1f4bb767f87adfa9ba2a069b57\/509_0_4516_3617\/master\/4516.jpg?width=140&amp;quality=85&amp;auto=format&amp;fit=max&amp;s=9a957471130baf2c38ed05dc765acac1\" title=\"\u2018We didn\u2019t feel safe\u2019: Booking.com users face battle to get money back\" \/>From melted electric sockets to shabby alternatives, readers tell of dealings with platform when things go wrong<br \/>\nJane Ripley* spent some time researching the best apartment to stay in for her family\u2019s trip to Batumi in Georgia, eventually settling on one with an \u201cexceptional\u201d rating on Booking.com.<br \/>\nBut when the Ripleys arrived at 11pm on the first day, they were directed to another property that was shabby and had stains on the furniture and ceiling. Continue reading&#8230;Technology | The Guardian<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From melted electric sockets to shabby alternatives, readers tell of dealings with platform when things go wrong Jane Ripley* spent some time researching the best apartment to stay in for her family\u2019s trip to Batumi in Georgia, eventually settling on one with an \u201cexceptional\u201d rating on Booking.com. But when the Ripleys arrived at 11pm on &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"http:\/\/costops.com\/index.php\/2026\/08\/01\/we-didnt-feel-safe-booking-com-users-face-battle-to-get-money-back\/\"> <span class=\"screen-reader-text\">\u2018We didn\u2019t feel safe\u2019: Booking.com users face battle to get money back<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":0,"featured_media":24211,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/24210"}],"collection":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/comments?post=24210"}],"version-history":[{"count":0,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/24210\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media\/24211"}],"wp:attachment":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media?parent=24210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/categories?post=24210"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/tags?post=24210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}