{"id":8667,"date":"2023-01-19T07:39:49","date_gmt":"2023-01-19T06:39:49","guid":{"rendered":"https:\/\/costops.com\/index.php\/2023\/01\/19\/natwests-biometric-app-security-is-blinking-annoying\/"},"modified":"2023-01-19T07:39:49","modified_gmt":"2023-01-19T06:39:49","slug":"natwests-biometric-app-security-is-blinking-annoying","status":"publish","type":"post","link":"http:\/\/costops.com\/index.php\/2023\/01\/19\/natwests-biometric-app-security-is-blinking-annoying\/","title":{"rendered":"NatWest\u2019s biometric app security is blinking annoying"},"content":{"rendered":"<p>It has introduced facial recognition, but does not recognise me<\/p>\n<p><strong>NatWest recently introduced biometric approval on its app for transactions such as payments to a new account. It requires customers to look into the phone and blink (presumably to show we\u2019re alive and not corpses propped up in front of the camera by some fraudster). And, in my experience, it hardly ever works. I\u2019ve just sat here for four minutes, blinking like an idiot with the app telling me to move the camera closer until it\u2019s virtually up my nose, until the approval time expired. This has been my repeated experience. Very annoying. But from a quick browse online I see I\u2019m not alone.<br \/><\/strong><em><strong>CM, London<\/strong><\/em><\/p>\n<p>You are not alone. Review websites resound with the ire of NatWest customers locked out of their accounts because the facial recognition technology does not recognise their faces. It is, of course, a good thing that banks are stepping up security to prevent fraud, although facial recognition software is controversial, and other banks seem to have introduced biometrics without such hitches.<\/p>\n<p> <a href=\"https:\/\/www.theguardian.com\/money\/2023\/jan\/19\/natwests-biometric-app-security-is-blinking-annoying\">Continue reading&#8230;<\/a><br \/>\n<img src=\"https:\/\/i.guim.co.uk\/img\/media\/e3437206466d61dbeb1186495d9b68157736f405\/0_142_3000_1800\/master\/3000.jpg?width=140&amp;quality=85&amp;auto=format&amp;fit=max&amp;s=7cb077b9371c28780c2890db16788fe1\" title=\"NatWest\u2019s biometric app security is blinking annoying\" \/>It has introduced facial recognition, but does not recognise me<br \/>\nNatWest recently introduced biometric approval on its app for transactions such as payments to a new account. It requires customers to look into the phone and blink (presumably to show we\u2019re alive and not corpses propped up in front of the camera by some fraudster). And, in my experience, it hardly ever works. I\u2019ve just sat here for four minutes, blinking like an idiot with the app telling me to move the camera closer until it\u2019s virtually up my nose, until the approval time expired. This has been my repeated experience. Very annoying. But from a quick browse online I see I\u2019m not alone.CM, London<br \/>\nYou are not alone. Review websites resound with the ire of NatWest customers locked out of their accounts because the facial recognition technology does not recognise their faces. It is, of course, a good thing that banks are stepping up security to prevent fraud, although facial recognition software is controversial, and other banks seem to have introduced biometrics without such hitches. Continue reading&#8230;Technology | The Guardian<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It has introduced facial recognition, but does not recognise me NatWest recently introduced biometric approval on its app for transactions such as payments to a new account. It requires customers to look into the phone and blink (presumably to show we\u2019re alive and not corpses propped up in front of the camera by some fraudster). &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"http:\/\/costops.com\/index.php\/2023\/01\/19\/natwests-biometric-app-security-is-blinking-annoying\/\"> <span class=\"screen-reader-text\">NatWest\u2019s biometric app security is blinking annoying<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":0,"featured_media":8668,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/8667"}],"collection":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/comments?post=8667"}],"version-history":[{"count":0,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/posts\/8667\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media\/8668"}],"wp:attachment":[{"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/media?parent=8667"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/categories?post=8667"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/costops.com\/index.php\/wp-json\/wp\/v2\/tags?post=8667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}